I’m a Quality Coach & Tester that helps orgs, teams & individuals understand the relationship between quality & testing to help them build better products & deliver more effective services. I've been testing since 2002 starting with video games on PS2, Xbox & PC. It may not sound like a real job but it’s the truth! I currently run House of Test (UK). Here is one of my core values: “The problem is not the problem. The problem is your attitude (& how you’re thinking) about the problem.” - Captain Jack Sparrow (the part in brackets was my addition though!) I believe that quality & testing problems are actually people problems in disguise! Often the cause of these problems are misaligned goals, different perspectives, low empathy for colleagues, the list goes on. Using my coaching skills in the quality & testing space, I believe the most effective way to serve the business, is to help teams & individuals gain new perspectives about themselves & their teammates.