Growing an Experiment-driven Quality Culture

Experiments help us navigate the complex challenge of culture change

You know your own product team needs to improve when it comes to testing and quality, yet you are not sure how to tackle this challenge? Many teams out there feel the need to grow a quality mindset, considering this to be a major stumbling block in their environments. At my current company, tech leadership had a clear mission: improve the testing and quality culture of our product teams by leveling up knowledge, skills and practices. The problem: how to get there? Experiments to the rescue! In a complex environment like ours, no one could tell what would work, so we had to try things out. I designed an experiment to increase transparency, raise awareness, and especially drive experimentation in individual teams to grow a quality culture. Together with a newly formed working group, I supported four pilot teams to design, run and evaluate their own measurable experiments in their own specific context. These teams tried various approaches like exploratory testing, pair and ensemble testing, or documenting architectural decisions. In this talk I will share our lessons learned, the outcome and impact of these experiments, and what influenced the next experiments to try. Get inspired by our continuous journey towards making experiments a part of team culture across the company!